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The table below gives some ideas of how your skills could be demonstrated in your EPA project. This list isn’t complete, and the examples you use will depend on your project, which you will discuss with your coach.
| KSB | Potential examples | |
| Skill criteria- show what you can do and include evidence | ||
| S2 | Use data accurately and securely to meet business requirements and in line with organisational procedures and legislation. | You could evidence how you have used data in your project and kept that data accurate and secure. How have you done this in line with organisational policies and procedures and well as considering key legislation? |
| S4 | Provide an appropriate and effective response to enquiries, providing support and information utilising digital channels and in line with organisation protocols. | You could demonstrate, with screenshot evidence, how you respond to digital queries and questions through a digital channel. This is to demonstrate your role as the Digital Support Technician in this project and how you professionally handle enquiries and meet stakeholder needs. |
| S8 | Risk assess the organisational impact of decisions that they take. | You could evidence how you have applied risk assessment strategies when implementing the project and supporting stakeholders. This could show sections of relevant policies and procedures in place at your organisation, risk policies or reports you have created during the project, communication with key stakeholders or IT, DPIAs or security measures. |
| S11 | Maintain system security in line with organisational policies. | You could evidence your use of digital technologies to maintain system security and protect those systems from threats. |
| S12 | Support digital operations or digital change and transformation activities. | You could demonstrate, with screenshot evidence of communication, feedback, data or outcomes, how you have contributed to digital change within your organisation through your project. |
| S13 | Investigate application problems and enable resolution to maintain productivity and improve quality of service. | You could evidence, with screenshots and any relevant communications, the application problems you encountered and how you have investigated these. Enabling could mean solving the issues yourself or escalating where appropriate to find a solution for the stakeholders in your project. |
| S15 | Monitor data to analyse systems use and provide insights to recommend use or applications developments. | You could summarise how you monitor data to analyse systems use through screenshot evidence or through data and analytics. You would also need to show how you have used this data to provide insights to recommend use or applications developments. |