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Supporting Your End-Point Assessment: Assessment Method 1 - Project Report with Presentation, Questions and Answers

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  1. Learning Objectives
    1 Topic
  2. KSBs
    1 Topic
  3. What is End Point Assessment?
    2 Topics
  4. KSBs in your EPA project
    3 Topics
  5. Examples
    5 Topics
  6. Project and Presentation
    2 Topics
  7. Final Reflection and Tasks
    1 Topic
Section Progress
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The below table offers broad suggestions of how the Knowledge KSBs could be covered in your EPA project. This list is not exhaustive and your examples will be driven by your project, which you will discuss with your coach.

KSB Potential examples
Knowledge criteria- explain/describe what you understand
K2Types of digital architecture and how it relates to their organisation; 
– physical storage versus cloud
– role of operating systems and servers.		You could describe aspects of your organisation’s digital architecture, in particular, those relating to your project. This could include key systems, software and technologies that support the implementation of the project.
K5The concepts and fundamentals of data;
– searching, storing, integrating, and organising data
– how organisations use various types of data
– the key features and functions of information systems
– data formats and their importance for analysis
– data entry and maintenance.		You could describe and explain the basic principles of data, including its types, structure and purpose. Key concepts could include the collection of data, storing data and how it is analysed and stored. 
K6The key principles and processes for diagnosing stakeholder’s digital problems.You could explain the steps and key principles for diagnosing stakeholder’s digital problems including gathering information, identifying the probable cause, checking system configurations and establishing a plan of action to resolve the problem.
K9The significance of an organisation’s digital presence;
– how this is maintained and what products are used
– how the brand is represented and safeguarded.		You could outline what your organisation’s digital presence is and what products are used. Explain how the brand is maintained and safeguarded and how your project affects the organisation’s digital presence.
K16Approaches to assessing the impact of their actions on other stakeholders within a support desk environment.   You could explain and show how you have applied risk assessment strategies when implementing the project and supporting stakeholders. This should show that you have considered relevant policies and procedures in place at your organisation.
K17Principles of productivity software applications used to create, update, edit, manage, and present data and information including how to support stakeholders in their use.You could explain how you have supported stakeholders in using common productivity software applications effectively and efficiently e.g. applications in the Microsoft or Google suites, or business systems
K18The features and benefits of digital information systems and how these are used to maintain application support.You could describe the key features and benefits of digital information systems (think of those systems with a database behind them). 
K20Organisational approaches to incorporating different digital applications across business functions and the implications for their stakeholders.You could explain how applications (including those used in your project) have been integrated and support business functions. Consider what the implications for stakeholders has been.