Section 1 of 8
In Progress

Learning Objectives

13th November 2025

By the end of this module, participants will be able to: 

  • Define digital transformation in the context of education (K2/S12)
  • Confidently use cloud-based tools for planning, teaching, and communication (K2/K9/K13)
  • Integrate digital tools and the SAMR model to enhance pupil engagement and inclusive learning (K19/S12/B2)
  • Organise and back up digital data securely and efficiently (K3/S8)
  • Support colleagues in adopting digital practices (K20/K21/S14/B4)
  • Reflect on their role in leading and sustaining digital change (S8/K16)

KSBs

Knowledge:

K2: Types of digital architecture and how it relates to their organisation

  • Physical storage versus cloud
  • Role of operating systems and servers

K3: The importance of backing up data securely and the technologies that support it

K9: Significance of an organisation’s digital presence;·how this is maintained and what products are used·- how the brand is represented and safeguarded

K13: Approaches to effective time management and prioritisation

K16: Approaches to assessing the impact of their actions on other stakeholders within a support desk environment

K19: Working practices for the productive use and administration of stakeholder’s applications

K20: Organisational approaches to incorporating different digital applications across business functions and the implications for their stakeholders

K21: Approaches to the training and support of stakeholders to make the best use of the organisation’s applications

Skills:

S8: Risk assess the organisational impact of decisions that they take

S12: Support digital operations or digital change and transformation activities

S14: Coach and guide stakeholders to develop their applications skills to use digital systems effectively

Behaviours:

B2: Use own initiative when implementing digital technologies and finding solutions to stakeholder’s problems

B4: Self-motivated for example: takes responsibility to complete the job