As a proactive user of Microsoft 365, you are likely to be at the forefront when your organisation rolls out new tools or updates to how teams work together digitally. While you might not be designing the strategy, understanding the reasons behind changes and knowing how to help colleagues navigate them, is a valuable skill.

This course gives you a practical insight into digital strategy and change management. You will explore why organisations adopt Microsoft 365 solutions, what happens during updates or transitions and how you can support your colleagues to get the most out of these tools.

Think of yourself as a guide during digital change: helping answer questions, reducing friction and showing the benefits of new ways of working. By the end of this e-learning, you will feel confident assisting your teams through Microsoft 365 transitions and ensuring everyone moves forward in a positive way.