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The idea of the AI-augmented office reflects a shift away from standalone tools towards platforms that support collective work. AI does not sit on top of your job; instead, it is woven into the systems you already use.

AI-augmented tools are designed to enhance human work rather than automate it away. In practice, this means:

    • AI supports decision making by summarising, highlighting or visualising information.
    • Responsibility remains with people, not with systems.
    • Learning how and when to rely on AI is as important as knowing how to switch it on

Many staff are already using AI features. Common examples include:

    • Automatic meeting notes or transcripts in Microsoft Teams
    • Suggested actions, summaries or phrases in documents
    • Visual trends and insights generated within Power BI dashboards