A2 Technologies for Improving Workload Optimisation (Operational Support)

This course is designed to help school support staff leverage digital productivity tools and applications for smarter working practices. It covers key areas such as automation, simplification and prioritisation of tasks to reduce workloads and enhance efficiency. Participants will learn to use automation to identify repetitive tasks and apply digital tools to streamline workflows and save time. They will also explore tools such as Microsoft Lists, Calendars and Templates to simplify processes and improve efficiency.

· 4th November 2025

This course is designed to help school support staff leverage digital productivity tools and applications for smarter working practices. It covers key areas such as automation, simplification and prioritisation of tasks to reduce workloads and enhance efficiency. Participants will learn to use automation to identify repetitive tasks and apply digital tools to streamline workflows and save time. They will also explore tools such as Microsoft Lists, Calendars and Templates to simplify processes and improve efficiency.  

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Course Includes

  • 9 Sections
  • Course Certificate